Shipping policy


Shipping rates are based on the size and weight of the product(s) purchased and are calculated at checkout.

We offer free standard shipping on all orders delivered within Australia (excluding wholesale orders). Please note that free shipping does not apply to orders delivered outside of Australia.

We are pleased to now offer tracked shipping to New Zealand. Shipping fees are automatically calculated at checkout. At this stage, express shipping is not available for New Zealand orders.

Naturally Sheepskins is not responsible for any import duties, customs fees, or local taxes that may apply once your order arrives in New Zealand. These charges are the responsibility of the customer.

If you are based outside of Australia or New Zealand, please contact us directly for your nearest retailer.

👉 All prices on our website are listed in Australian Dollars (AUD) regardless of whether you are based in Australia or overseas.

Delivery Timeframes

We strive to process and pack your order within 2 working days. Once your purchase has been dispatched, you will be emailed a tracking number so you can track your order.

Estimated delivery times:

  • Australia: 4–8 working days for standard shipping to metropolitan areas. Regional areas may take longer. If you require faster delivery, please select Express Post during checkout.
  • New Zealand: 5–10 working days for standard shipping.

Naturally Sheepskins cannot be held responsible for late deliveries or loss or damage relating to late deliveries.

Important Information
Please ensure your delivery address is correct. Naturally Sheepskins cannot be responsible for any orders with an incorrect address. Should your purchase be returned to us due to an incorrect address, Naturally Sheepskins will re-post it to you at your expense.

Questions

If you have any questions regarding our products or your order, delivery or payment, please contact us at info@naturallysheepskins.com.